Until recently, the only option for scoring results in Quepid was a simplistic 1 to 10 scale with a standard Quepid scoring algorithm. Now users can create their own scorer to accommodate any scale and create their own scoring algorithm that best fits their situation.
For example, let’s say you want to use a scale for scoring that is based on the Fibonacci Sequence (1, 2, 3, 5, 8, 13). You can now do that!
##Here’s how it works:
###What is a Scorer? In Quepid, a Scorer defines the scale and algorithm that the search relevancy user will use to rank the quality of the results returned by a query. You can view Scorers you own and that are shared with you through Organizations by selecting Advanced Options from the User menu.
###Creating a new Custom Scorer To create a new Custom Scorer, select Advanced Options from the User menu. Click the Add button to create a new scorer. In the modal box you are given, give your scorer a name and define a scale. The scale will be the one used to rate your results within your queries. You can define a scale using the preset options presented or choose Custom Scale to define your own values.
###Using your Custom Scorer Now that you have a custom scorer, you can use it in a couple of different ways: ####Set a User Default Scorer If this scorer will be the one and only scorer that you want to apply to all of your subsequently added cases and queries, then you can set it to be the User Default Scorer. At the top of the Advanced Options page, select the scorer you want to set as your default from the dropdown list. Once selected, this Scorer will be assigned to all queries and cases added after you have selected your default. All scorers- both owned by you and shared by others with you- are available to you to pick from.
####Pick a Scorer for an Individual Case or Query
If you want to set a specific scorer for an individual case or query you can do that too as well.
To set a scorer for a specific Case, click on the select scorer icon on the Case screen. In the modal that pops up, select the scorer you would like to use for that Case. All owned and shared scorers should be available to you to pick from.
To pick a scorer for a specific Query, click on the summary rating for the query. In the modal that pops up, select the scorer you would like to use for that query. All owned and shared scorers should be available to you to pick from.
###Sharing Scorers Custom scorers can also be shared with other users in an Organization. From the Scorer section of the Advanced Options page, click Share on the Scorer you would like to share and pick the Organization you want to share it with. Once a scorer is shared, other members of your organization can use them the same way you can.
Need help crafting your own custom algorithm? Want to let us know how you use custom scorers? Drop me a line at email@example.com.