Stop chasing the Search Unicorn when building a search team!
I’ve had several conversations with clients recently who are perfectly aware that to make a step change in their ability to deliver great search, they’re going to need some…
Training non-technical staff in search skills
In a previous blog, I wrote about how important it is to consider how to train your staff in search skills so that everyone can work effectively on the…
Leveling Up with Natural Language Search!
You’ve done it, dear reader! You got to the base of relevant search for your customers. You have a search platform installed and working, you’re measuring, experimenting, and improving…