Experts in Search & AI

We help you understand your users, build & tune powerful search and AI solutions and create effective teams and processes to maximise business benefit.

Our three-part approach to building amazing search

user focus

We help you understand and delight your users, with tools and methods to assess & improve user experience and measure & visualise search quality.

  • What are my users searching for and why?
  • Are my users finding what they need?
  • How does my search experience stack up against my competitors?
  • How do I measure how well search is performing?
  • How do I connect search performance to my business KPIs?

We build and tune powerful search & AI solutions using traditional & cutting edge technologies including search engines, NLP, machine learning, vector databases & generative AI.

  • How can I safely upgrade or migrate my search engine?
  • Where do I find experts in Solr, Elasticsearch, OpenSearch or another search engine technology?
  • How do we add a new search feature to our site?
  • How do we build semantic search?
  • How do we take advantage of AI techniques like RAG?
Search & AI Engineering - we build and tune powerful search & AI solutions using cutting edge technologies including search engines, NLP, machine learning, vector databases & generative AI
People and Process - Don’t just tune your search engine, improve the whole way you do search with our process driven approach and our help augmenting, building, training & optimising your team

Find and implement the optimal approach for building and maintaining a powerful search capability, using proven search product development processes. With our help you can augment, build, train and optimize your team. 

  • How can we fix search problems more quickly?
  • How do I build a search improvement roadmap?
  • How do I communicate efficiently with stakeholders about search and get their investment?
  • What trainings can we take on search subjects?
  • Where can I recruit search experts or augment my team?
  • Is my search team working efficiently and is it well structured?
  • Where do we learn more about search & AI?

Get in touch

We’re always happy to chat about your requirements and challenges!