Building an Effective Search Team: the key to great search & relevancy
What are the key roles in a Search Team and how can you find people to fill them both from within and without your organisation?
5 Right Ways to Measure How Search Is Performing
Search is a big deal — how else could we navigate the digital age where information overload is the status quo? But despite search being omnipresent, it can still…
Why Search Strategy Is Business Strategy
How your Search strategy should also be your business strategy, and how search helps you make those crucial business decisions.
Think Like a (Remote) Relevance Engineer with our new online training
As I wrote a couple of weeks ago, like everyone else we’ve been rapidly adjusting to the new reality of most if not all of our work having to…
Our COVID-19 response & supporting the relevance community
We’re sorry to burden you with yet another COVID-19 blog to read (everyone seems to have written one – my personal favourites have been from a company selling mattresses…
Feedback debt: what the Segway teaches search teams
Does anyone else remember the Segway? Segway was billed as the most revolutionary transportation innovation, well, ever. We would use it instead of cars; instead of biking and walking….
Choosing Your Search Relevance Evaluation Metric
Summary This post explains different search evaluation metrics and when to use them. It covers binary metrics (Precision and Average Precision) and graded metrics (Cumulative Gain, DCG, and nDCG)….
Search Insights 2020, a new report from The Search Network
The Search Network is a group of independent search professionals and companies formed in 2017 as a community of practice. The Network publishes free annual reports covering many different…
Why you should submit a talk to Haystack, the Search Relevance Conference
Most of you will be aware of our Haystack conference, which we currently run in April in Charlottesville, USA and in October in Europe. We’re now in our third…
What problem does BERT hope to solve for search?
I’m sure if you run in search or NLP circles, you’ve heard of BERT. It’s what Google famously used to improve 1 out of 10 searches, in what they…
What is a ‘Relevant’ Search Result?
Summary Search relevance expert Doug Turnbull revisits the concept of search relevance, exploring why people disagree on what makes results relevant. Using “Rocky” vs “Rocky Horror Picture Show” as…
Demystifying nDCG and ERR
Welcome back, dear reader! In this post, we unwrap the mystery behind two popular search relevance metrics through visualization, and discuss their pros and cons. Our subjects for this…