Experts in Search & AI
Our consultants and engineers make sense of vast, complex, often highly subjective search query information to fine tune your search system and provide your users the most relevant results, whether they’re looking to buy a specific pair of shoes, diagnose a patient’s symptoms, or simply find the building’s parking lot on your website.
Search engineer vs. ‘relevance engineer’
Your organization may already have a search engineer role or team. Traditionally, search engineers have focused broadly on all of search’s concerns, including performance and application development. We coined the term ‘relevance engineer‘ to explain our focus on helping you deliver the right search results, in the right order to your users – and we’ve now gone beyond relevance to focus on overall search result quality.
Successful organizations have moved away from expensive proprietary commercial search software to open search software to build search engines, specifically: Apache Lucene/Solr, Elasticsearch and OpenSearch. We’re experts in all of these! However, simply downloading and using open source software doesn’t mean your search engine is any “smarter” or more useful for your users than it was before without implementing expertise in search relevancy, personalization and machine learning.
Small search quality improvements can have a huge impact – on retail sales, product rollouts, content-gathering, and user experience.
AI-powered search changes the game
With the advent of AI, the landscape of search has changed – using our deep experience and impartial judgement we can help you select which of these new cutting-edge techniques will solve real business problems. We’ve been using NLP, machine learning and vector search for longer than most – our clients rely on us to help them deliver intelligent, scalable solutions to their users.
We’re pioneers in Solr, Elasticsearch, OpenSearch, AI-powered search and machine learning.